Director Of Business Operations - Boltline

Director Of Business Operations - Boltline

At Stoke, we believe that a thriving space economy leads to a vibrant, sustainable, and equitable future here on Earth. That is why we are building our fully and rapidly reusable vehicle, Nova. It is designed to fly daily and solve the core challenges of space transportation – it reduces cost, increases availability, and enhances reliability. By radically lowering the cost and increasing the cadence of launch, we're able to create a truly scalable space industry.

Our team is mission-driven, collaborative, and empowered with ownership of their work. If you want to work with some of the most dedicated and talented people on Earth, come join us.

Boltline is a cloud platform built by rocket scientists for world-class hardware engineering teams, delivering real-time inventory tracking, parts/process traceability, and ITAR-compliant workflows. We're scaling fast to empower aerospace, robotics, and advanced manufacturing leaders to ditch three-letter acronyms and build better, faster. Join our lean, mission-driven team in Seattle to shape the future of hardware innovation.

Responsibilities

• Operational Leadership: Design and implement lightweight processes to align sales, product/engineering, and customer success, ensuring clarity on priorities and SaaS metrics (e.g., growth targets, deal velocity). Great businesses are built on flawless, consistent execution of core business processes. This is a primary responsibility of the Director of Business Operations.
• Data & Insights: Build, maintain, and analyze dashboards to track SaaS KPIs (e.g., pipeline health, release cycle efficiency) and eliminate data speculation for decision-making.
• Cross-Functional Catalyst: Drive seamless communication across sales, product/engineering, and customer success, orchestrating quarterly business reviews, strategic planning, and company-wide alignment to shape Boltline's strategy and roadmap through impactful meetings, QBRs, and org-wide communications.
• Leadership Support and Leverage: Manage special projects, prepare investor/board materials, handle ad-hoc tasks, and decide where leaders spend time (e.g., internal/external meetings, travel, and key engagements) to free them for strategy, fundraising, and client interactions.
• Stakeholder Network Building: Develop relationships across the organization and externally to enable efficient execution, influencing without authority, and quick resolution of issues.
• Business Priorities Drive: Coordinate and follow through on key initiatives, serving as a listening board, ideas generator, and juggler of urgent, last-minute tasks while pivoting as needed.
• Team Scalability: Lay the foundation for ops growth, potentially leading a small team on internal programs, external engagements, and thought leadership efforts.

Qualifications

• 3-8 years' experience in operations, analytics, or strategy roles at a tech startup, ideally in B2B SaaS or hardware-related industries (e.g., manufacturing, aerospace, robotics).
• Bachelor's or master's in business administration or engineering, or an equivalent combination of education and experience.
• Proven success in building processes, dashboards, and driving cross-functional alignment through influencing and relationship-building.
• Strong strategic thinking, planning, and organizational skills to manage executive time, priorities, and business understanding for decision-making.
• Exceptional communication and interpersonal skills for crafting comms, running meetings/QBRs, and serving as the go-to for operations, alignment, and projects.
• Comfort with 20%+ travel for team offsites or industry events, plus flexibility to handle ambiguity, multitasking, and last-minute pivots in a fast-paced environment.

Preferred Qualifications

• Exceptional ability to simplify complex operational challenges into actionable plans while building trust and powerful relationships across the company.
• Passion for improving the success of Boltline customers and our mission of streamlining hardware innovation by killing legacy PLM/MES/ERP/WMS systems.
• Data-driven mindset with strong analytical and strategic skills, including experience with tools like Hubspot, Sales Tools, Linear, Stripe, PowerBI, Excel, Subscription Management Tools, etc.
• High adaptability, efficiency, and effectiveness in juggling tasks, with a versatile approach that provides visibility into the entire business.
• A network of professionals within innovative hardware ecosystems, such as aerospace or manufacturing communities, and a proactive, scrappy mindset for tech startup success.
• Direct ops experience at B2B SaaS company, ideally hardware-adjacent (aerospace/robotics) or management consulting at McKinsey, Bain, BCG, or a similar firm, focusing on tech/SaaS/hardware strategy and ops.
• Track record of applying consulting frameworks to execution (e.g., process optimization, alignment).

Benefits

• Equity – We know that our employees are the reason we succeed. To give everyone a stake in our future, we are pleased to offer equity in the form of stock options to all regular, full-time employees.
• Comprehensive benefits program including subsidized medical, dental, and vision insurance
• Company-paid life and disability insurance
• 401(k) plan with employer match
• 4 weeks' Paid Time Off
• Holidays – 10 days (including an end-of-year closure)
• Paid Family/Parental Leave
• On-site gym or monthly wellness stipend (depending on location)
• Dog friendly offices!

Compensation

Target Levels:

• Level 1 Range: $95,100 - $116,300
• Level 2 Range: $105,700 - $143,000
• Level 3 Range: $124,400 - $186,500

Our job posts are intentionally written to attract a wide variety of experience levels, and we make decisions about the right fit on a per-candidate basis.

Your actual level and base salary will be decided based on your specific experience and skill level.