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Operations Manager
Lead the execution of inventory accuracy processes in a high-volume fulfillment center.
North Haven, Connecticut, United States
Senior
1 week ago
Stord
Stord is the leading commerce enablement provider of fulfillment services and technology that powers seamless checkout and delivery experiences for high-volume mid-market and enterprise brands across all channels.
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✨ About The Role
- The Operations Manager will be responsible for the day-to-day operations of the entire fulfillment center, including inbound flow, put away, outbound, B2C and B2B, and returns.
- This role involves leading and developing a team of Area Managers, operations leads, and warehouse associates to meet daily goals.
- The Operations Manager will set and maintain all operational KPIs, including warehouse location accuracy and order productivity.
- Budgeting and payroll responsibilities will fall under this role, along with scheduling and staffing to plan.
- The Operations Manager will ensure operational success during new client launches and will partner with cross-functional teams to drive results.
- Additional duties may be assigned as needed, requiring flexibility to work overtime, including evenings and weekends.
âš¡ Requirements
- The ideal candidate will have a minimum of 5 years of experience in a high-volume direct-to-consumer environment in a managerial role or higher.
- They should possess strong leadership skills, with experience leading teams of 60 or more non-exempt employees and 5 or more salaried employees.
- A background in running and leading highly technical operations, including automation, is essential for success in this role.
- The candidate should have experience working in large facilities, specifically those over 200,000 square feet.
- Strong organizational and time management skills are necessary, along with the ability to drive tasks to completion.
- Excellent communication and interpersonal skills are required to interact effectively with all levels of management and support teams.
About Stord
Stord is the leading commerce enablement provider of fulfillment services and technology that powers seamless checkout and delivery experiences for high-volume mid-market and enterprise brands across all channels.