Sales Development Representative - Remote Eligible

Stord Consumer Experience Company

Stord is The Consumer Experience Company, powering seamless checkout through delivery for today's leading brands. Stord is rapidly growing and is on track to double our revenue in the next 18 months. To meet and exceed this target, Stord is strategically scaling teams across the entire company, and seeking energetic experts to help us achieve our mission.

By combining comprehensive commerce-enablement technology with high-volume fulfillment services, Stord provides brands a platform to compete with retail giants. Stord manages over $10 billion of commerce annually through its fulfillment, warehousing, transportation, and operator-built software suite including OMS, Pre- and Post-Purchase, and WMS platforms. Stord is leveling the playing field for all brands to deliver the best consumer experience at scale.

With Stord, brands can increase cart conversion, improve unit economics, and drive sustained customer loyalty. Stord's end-to-end commerce solutions combine best-in-class omnichannel fulfillment and shipping with leading technology to ensure fast shipping, reliable delivery promises, easy access to more channels, and improved margins on every order.

Hundreds of leading DTC and B2B companies like AG1, True Classic, Native, Seed Health, quip, goodr, Sundays for Dogs, and more trust Stord to deliver industry-leading consumer experiences on every order. Stord is headquartered in Atlanta with facilities across the United States, Canada, and Europe. Stord is backed by top-tier investors including Kleiner Perkins, Franklin Templeton, Founders Fund, Strike Capital, Baillie Gifford, and Salesforce Ventures.

About The Role

This role focuses on driving new business development by identifying and qualifying leads for brands looking to expand their presence in the U.S. market or improve their domestic U.S. fulfillment capabilities. You will independently execute strategic, multi-channel outbound campaigns (phone, email, LinkedIn) to connect with key operators, founders, and logistics leaders across high-growth direct-to-consumer (DTC) and omnichannel sectors. Success requires a proven ability to manage outreach, meet pipeline targets, and collaborate closely with the internal sales team, leveraging your strong communication skills and self-starter mentality to thrive in a fast-paced environment and generate new opportunities from individual prospecting efforts.

What You'll Do

• Generate qualified leads for Stord Parcel Solutions across DTC, B2B and omnichannel brands
• Educate prospects on the advantages of Stord's carrier diversification, data-driven optimization and national parcel network
• Collaborate with the Parcel team to design and execute outbound campaigns
• Manage all prospecting activity in Salesforce and the sales engagement platform
• Track performance metrics and iterate on outreach based on conversion insights
• Work with Marketing to develop shipping-specific messaging, campaigns and case studies
• Monitor the social web for opportunities and leads as well as participate in outbound social marketing initiatives

What You'll Need

• 1-2 years experience in an SDR or business development role with experience in logistics, shipping or parcel
• Willingness to hustle and be accountable
• Proven lead generation or sales quota attainment track record
• Proactive, independent thinker with high energy/positive attitude
• Capability and interest to learn the value and benefits of our diverse parcel solutions and skills to share that with prospective buyers
• Salesforce.com or similar CRM experience
• Must be able to interact and communicate with individuals at all levels of the organization
• Desire to learn new skills and build a career in software sales
• Ability to thrive in a fast-paced startup environment
• Strong written and verbal communication skills
• Ability to adapt and execute new sales and qualification strategies
• Ability to create leads and opportunities from individual prospecting efforts
• Comfort with deep collaborative environment but with a self-starter, independent mentality

Bonus Points

• Sales engagement and prospecting platforms (Clay, Outreach, Salesloft, Unify)
• Background/experience in SaaS or supply chain / logistics technology
• Familiarity with e-commerce delivery metrics (e.g. cost per shipment, delivery promise, etc…)