Sales Development Representative
Stord is The Consumer Experience Company, powering seamless checkout through delivery for today's leading brands. Stord is rapidly growing and is on track to double our revenue in the next 18 months. To meet and exceed this target, Stord is strategically scaling teams across the entire company, and seeking energetic experts to help us achieve our mission.
By combining comprehensive commerce-enablement technology with high-volume fulfillment services, Stord provides brands a platform to compete with retail giants. Stord manages over $10 billion of commerce annually through its fulfillment, warehousing, transportation, and operator-built software suite including OMS, Pre- and Post-Purchase, and WMS platforms. Stord is leveling the playing field for all brands to deliver the best consumer experience at scale.
With Stord, brands can increase cart conversion, improve unit economics, and drive sustained customer loyalty. Stord's end-to-end commerce solutions combine best-in-class omnichannel fulfillment and shipping with leading technology to ensure fast shipping, reliable delivery promises, easy access to more channels, and improved margins on every order.
We're looking for a Sales Development Representative focused exclusively on parcel and shipping solutions helping brands unlock better rates, faster delivery, and stronger customer experiences through Stord Parcel. You'll focus on generating leads and building pipeline for our Parcel Solutions team, connecting with ecommerce, subscription and retail brands looking to optimize shipping costs, speed and reliability. This is a highly strategic role that bridges the gap between fulfillment and shipping, introducing brands to Stord's standalone parcel capabilities and positioning us a trusted partner for their last-mile strategy.
What You'll Do:
- Generate qualified leads for Stord Parcel Solutions across DTC, B2B and omnichannel brands
- Educate prospects on the advantages of Stord's carrier diversification, data-driven optimization and national parcel network
- Collaborate with the Parcel team to design and execute outbound campaigns
- Manage all prospecting activity in Salesforce and the sales engagement platform
- Track performance metrics and iterate on outreach based on conversion insights
- Work with Marketing to develop shipping-specific messaging, campaigns and case studies
- Monitor the social web for opportunities and leads as well as participate in outbound social marketing initiatives
What You'll Need:
- 1-2 years experience in an SDR or business development role with experience in logistics, shipping or parcel
- Willingness to hustle and be accountable
- Proven lead generation or sales quota attainment track record
- Proactive, independent thinker with high energy/positive attitude
- Capability and interest to learn the value and benefits of our diverse parcel solutions and skills to share that with prospective buyers
- Salesforce.com or similar CRM experience
- Must be able to interact and communicate with individuals at all levels of the organization
- Desire to learn new skills and build a career in software sales
- Ability to thrive in a fast-paced startup environment
- Strong written and verbal communication skills
- Ability to adapt and execute new sales and qualification strategies
- Ability to create leads and opportunities from individual prospecting efforts
- Comfort with deep collaborative environment but with a self-starter, independent mentality
Bonus Points:
- Sales engagement and prospecting platforms (Clay, Outreach, Salesloft, Unify)
- Background/experience in SaaS or supply chain / logistics technology
- Familiarity with ecommerce delivery metrics (e.g. cost per shipment, delivery promise, etc…)