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Program Manager

Own and drive cross-functional customer experience programs from definition to delivery.
Addison, Texas, United StatesDurham, North Carolina, United States
Mid-Level
$70,000 – 130,000 USD / year
21 hours agoBe an early applicant
Tanium

Tanium

Provides an endpoint management and security platform enabling real-time visibility, control, and remediation across large, distributed IT environments.

Program Manager

Addison, TX (Hybrid); Durham, NC (Hybrid)

The Program Manager is responsible for owning and driving complex, cross-functional programs from definition through delivery. This role partners closely with the full Customer Experience team and the broader business to ensure initiatives are clearly scoped, well-governed, and executed with discipline. The Program Manager translates strategic objectives into actionable plans, aligns stakeholders around shared outcomes, manages risks and dependencies, and ensures programs are delivered on time, within scope, and with measurable impact.

This position follows the Company's hybrid schedule, which currently requires employees to work in the office at one of the following locations a minimum of three days per week: Addison, TX or Durham, NC.

What You'll Do:

  • Define program scope, objectives, success metrics, milestones, and delivery plans
  • Lead and coordinate cross-functional programs consisting of multiple workstreams
  • Establish and maintain program governance, cadence, and reporting
  • Identify, manage, and mitigate risks, issues, and dependencies
  • Drive alignment between strategy, execution, and outcomes
  • Track progress and escalate issues as needed
  • Prepare and deliver program updates for leadership
  • Assist with various program tasks
  • Document program plans and processes in SharePoint, Planner or other PM tools

We're Looking For:

Education

  • BA/BS or equivalent experience preferred

Experience Required

  • Proficient in using Salesforce, Gainsight (or other customer success platforms), customer engagement tools, and digital communication platforms.
  • Strong project management skills, with the ability to multitask and prioritize in a fast-paced environment
  • Self-motivated, detail-oriented, and able to work independently and in a collaborative team
  • Project management mindset and experienced with cross-functional collaboration
  • Tech savvy with strong data evaluation skills
  • An understanding of and strong alignment with our core values

You Are

  • Demonstrates initiative and motivation
  • Excellent oral and written communication skills
  • Team player
  • Person of high ethics and integrity
  • Ability to work in a fast-paced, changing environment

Other

  • Travel ranging from 5 - 10% within regional territory

About Tanium

Tanium is the Autonomous IT company. Driven by AI and real-time endpoint intelligence, Tanium Autonomous IT empowers IT and security teams to make their organizations unstoppable. Many of the world's leading organizations trust Tanium's single, unified platform for endpoint management and security to innovate faster, stay resilient and move business forward with confidence, at scale. To learn how Tanium delivers Autonomous IT for unstoppable business – visit www.tanium.com.

On a mission. Together.

At Tanium, we are stewards of a culture that emphasizes the importance of collaboration, respect, and diversity. In our pursuit of revolutionizing the way some of the largest enterprises and governments in the world solve their most difficult IT challenges, we are strengthened by our unique perspectives and by our collective actions.

As a global organization with stakeholders around the world, it's imperative that the diversity of our customers and communities is reflected internally in our team members. We strive to create a diverse and inclusive environment where everyone feels they have opportunities to succeed and grow because we know that only together can we do great things.

Our commitment to excellence and innovation has earned us a place on the Forbes Cloud 100 list for ten consecutive years, and we continue to be recognized worldwide as a great place to work.

Each of our team members has 5 days set aside as volunteer time off (VTO) to contribute to the communities they live in and give back to the causes they care about most.

What You'll Get

The annual base salary range for this full-time position is $70,000 to $130,000. This range is an estimate for what Tanium will pay a new hire. The actual annual base salary offered may be adjusted based on a variety of factors, including but not limited to, location, education, skills, training, and experience.

In addition to an annual base salary, team members will receive equity awards and a generous benefits package consisting of medical, dental and vision plan, family planning benefits, health savings account, flexible spending account, transportation savings account, 401(k) retirement savings plan with company match, life, accident and disability coverage, business travel accident insurance, employee assistance programs, disability insurance, and other well-being benefits.

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Program Manager
Addison, Texas, United States
$70,000 – 130,000 USD / year
Product
About Tanium
Provides an endpoint management and security platform enabling real-time visibility, control, and remediation across large, distributed IT environments.