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IT Technical Intern
Assist in troubleshooting and resolving technical issues for end-users in a corporate environment.
Knoxville, Tennessee, United StatesOak Ridge, Tennessee, United States
Internship
2 weeks ago
Teledyne FLIR
Thermal imaging cameras, components, and imaging sensors for a variety of applications.
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✨ About The Role
- The intern will be responsible for responding to and prioritizing tickets assigned to the deskside support group.
- The role involves troubleshooting PC configuration issues, including operating systems, hardware, and software.
- The intern will assist with printer installation, networking, and configuration tasks.
- New user setup on the Active Directory network will be part of the responsibilities.
- The position includes maintaining department loaner equipment and managing the checkout process.
âš¡ Requirements
- The ideal candidate is currently enrolled in a 2-to-4-year college or university, majoring in a technical field related to IT.
- A strong desire to gain practical work experience in a technical support role is essential.
- The candidate should possess problem-solving skills and the ability to troubleshoot technical issues effectively.
- Good communication skills are necessary for interacting with end-users and documenting support activities.
- The individual should be proactive in learning and adapting to new technologies and processes.
About Teledyne FLIR
Thermal imaging cameras, components, and imaging sensors for a variety of applications.