✨ About The Role
- The Service Technician will report to the Canadian Service & Operations Manager and will be responsible for diagnosing and repairing complex thermal imaging products and systems.
- The role involves reviewing incoming orders and ensuring service actions align with customer expectations.
- The technician will perform service actions in accordance with global trade compliance and ISO standards.
- Responsibilities include providing technical support for spare parts inventory and conducting routine quality checks on completed service work.
- The technician will also support service business growth by promoting premium service offerings and maintenance agreements.
âš¡ Requirements
- The ideal candidate will have a 3-year technical diploma or equivalent work experience in a related field.
- Strong electro-mechanical troubleshooting skills are essential, along with proficiency in using electronic test equipment such as oscilloscopes and digital voltmeters.
- The successful individual will be able to multitask, prioritize, and manage their time efficiently in a fast-paced environment.
- A creative problem solver who thrives on challenges will excel in this role.
- Attention to detail and the ability to follow instructions meticulously are crucial for success.
- Good interpersonal communication skills and customer service experience are important for interacting with clients and team members.