✨ About The Role
- The role involves leading the implementation of ServiceNow's HR Service Delivery (HRSD) module.
- Responsibilities include managing workflows, integrations, and tiered support structures within the HRSD processes.
- The candidate will coordinate across multiple groups, including PEx stakeholders and technology teams, to deliver system enhancements.
- Hands-on project management is required to ensure deadlines are met and deliverables are accurate.
- The position requires translating business needs into clear technical requirements and solutions.
âš¡ Requirements
- The ideal candidate should have a Bachelor's Degree in HR, IT, Business, or a related field.
- A minimum of 8 years of hands-on ServiceNow functional experience is required, with at least 2 years focused on ServiceNow HRSD.
- Strong project management skills are essential, along with experience in change management and user adoption.
- The candidate should possess a blend of technical expertise and HR process knowledge to ensure successful implementation.
- Certification as an Implementation Specialist in Human Resources or as a System Administrator is desired.