✨ About The Role
- The Senior Software Operations Manager will oversee multiple vendors and ensure timely and high-quality triage and quality assurance work.
- This role involves serving as a liaison between vendors and various engineering teams within Zoox.
- The manager will define key performance indicators (KPIs) to measure and improve vendor performance.
- Effective communication with stakeholders and leadership regarding project status and risks is a key responsibility.
- Collaboration with software, quality assurance, release management, and systems engineering teams is essential to support their needs.
âš¡ Requirements
- A successful candidate will have a bachelor's or master's degree in an engineering discipline or equivalent experience.
- The ideal candidate will possess at least 8 years of experience in engineering or program management, particularly in managing vendors and engineering work.
- Strong communication skills are essential, especially the ability to convey information effectively to senior leadership.
- Experience in managing complex cross-functional projects is crucial for this role.
- Proficiency in project management tools and processes is necessary to handle the demands of the position.