✨ About The Role
- The Senior Team Lead will oversee a team of tacticians, ensuring they meet both short- and long-term operational targets.
- This role involves upholding a safety-centric culture and providing regular performance feedback to team members.
- The Senior Team Lead will support process improvements in safety and efficiency within the TeleOps and Fleet Operations Management teams.
- The position requires becoming a knowledge expert on Zoox's proprietary software related to TeleOps.
- The Senior Team Lead will act as a "player/coach," being hands-on with the team and addressing service escalations.
âš¡ Requirements
- The ideal candidate will have over 8 years of experience in a collaborative environment, demonstrating a strong teamwork mentality.
- A minimum of 3 years of experience in a leadership role within an operations team is essential, particularly in a cross-functional setting.
- Candidates should possess proven problem-solving skills and a track record of improving operational efficiency.
- Experience in a complex technical environment is crucial for success in this role.
- Strong written and verbal communication skills are necessary to effectively coordinate with team members and management.